Inclusive Design, Industrial Design, Fourth order design


This examines how designers sought to create improved social relations among severely disabled residents in a care home in Denmark. The aim was to increase the number of voluntary friendships between the residents of the home and members of the local community. From a design standpoint, the project explored ways to determine the needs of individuals with severe communication difficulties. This presents a very demanding test case for the methods designers typically use to find out about their target user group. Most design processes assume the user is able and willing to communicate their needs. The paper builds on work done (Herriott 2012) which looks into methods and approaches that get past the problem of the “absent user.” The project can also be considered an example of a fusion of Inclusive Design, co-design and Buchanan´s concept of fourth-order design.  

Author Biography

Richard Herriott, Industrial Design Department, Design School Kolding, Åboulevarden 10, 6000 Denmark.

Richard Herriott is Assistant Professor of Industiral Design at the Kolding Design School. He has a PhD in inclusive design from the Aarhus School of Architecture.  


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Article cover



How to Cite

Herriott, R. (2015). THE USE OF PROXIES: LESSONS OF SOCIAL CO-DESIGN FOR INCLUSIVE DESIGN FOR PEOPLE WITH COGNITIVE DISABILITIES. Journal of Accessibility and Design for All, 5(2), 100-124. Retrieved from