THE USE OF PROXIES: LESSONS OF SOCIAL CO-DESIGN FOR INCLUSIVE DESIGN FOR PEOPLE WITH COGNITIVE DISABILITIES
Keywords:Inclusive Design, Industrial Design, Fourth order design
AbstractThis examines how designers sought to create improved social relations among severely disabled residents in a care home in Denmark. The aim was to increase the number of voluntary friendships between the residents of the home and members of the local community. From a design standpoint, the project explored ways to determine the needs of individuals with severe communication difficulties. This presents a very demanding test case for the methods designers typically use to find out about their target user group. Most design processes assume the user is able and willing to communicate their needs. The paper builds on work done (Herriott 2012) which looks into methods and approaches that get past the problem of the “absent user.” The project can also be considered an example of a fusion of Inclusive Design, co-design and Buchanan´s concept of fourth-order design.
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