Digital literacy of elderly tourists in the Algarve destination
AbstractThis paper studies the digital literacy of elderly tourists who have chosen the Algarve as their destination. Quantitative methods were applied to analyze part of the data collected within the project ACCES4ALL - Accessibility for All in Tourism (2017-2019). In this project, questionnaire surveys were answered by 851 senior tourists aged 60+ at the International Airport of Faro. The present research has the specific goal of identifying and analyzing what characteristics influence the use of the Internet, QR code and NFC technology. Descriptive and inferential statistics were performed. The results show that as the age of the surveyed elderly tourists increases, their Internet use decreases. The higher the respondent's level of education, the higher their internet use. Elderly tourists without disabilities use the Internet more than those with disabilities. Few surveyed elderly tourists are familiar with the use of QR codes and NFC technology. In general, it was possible to observe that the elderly tourists surveyed have a high digital literacy concerning the use of the Internet. Further research will analyse if these senior tourists use digital tools for travel planning.
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